Privacy Policy

Information We Collect

At VibeHaus, we value your privacy. Because our business model operates primarily through WhatsApp for consultations and orders, we only collect the information necessary to serve you:

• Contact Information: Customer name and phone number provided during WhatsApp inquiries.
• Order Details: Specific dimensions, color preferences, style choices, and budget for your custom room or desk setup.
• Reference Material: Product photos or room pictures shared by you for the purpose of customization.

How We Use Your Information

Your information is used strictly to deliver the best possible aesthetic experience. Specifically, we use your data for:

• Direct communication regarding your setup and order processing.
• Customizing your decor items and planning your room makeover.
• Providing ongoing customer support before and after delivery.

Data Sharing and Security

VibeHaus does not sell, rent, or share customer information with any third parties. Your data stays securely between you and the VibeHaus team.

• No Payment Data Stored: We do not collect or store any payment card information on our website. All transactions are handled securely through our verified payment partners via WhatsApp links.
• Private Images: Any personal photos or room images shared for customization purposes remain strictly private and will never be published without your explicit consent.

Your Rights

You have full control over your data. You can request the complete deletion of your chat history, order details, and personal information at any time. Simply message us on WhatsApp requesting data deletion, and we will process it immediately.